Need Help Now?
If you or someone you know is in immediate danger, seek help immediately:
- Call 999 – Emergency services
- NHS 111 – Urgent mental health advice
- Samaritans – Call 116 123 (24/7, free and confidential)
- Northumberland Crisis Team (ages 16+) – Call 0303 123 1146 or Freephone 0800 652 2861
If you or someone you know is in immediate danger, seek help immediately:
- Call 999 – Emergency services
- NHS 111 – Urgent mental health advice
- Samaritans – Call 116 123 (24/7, free and confidential)
- Northumberland Crisis Team (ages 16+) – Call 0303 123 1146 or Freephone 0800 652 2861
How We Support Mental Health at School
At Ponteland High School, we take student mental health seriously. We offer:
- A dedicated Pastoral Team and Heads of Year
- Staff trained in youth mental health first aid
- Mental Health and Wellbeing is a central theme of our Personal Development curriculum.
- Signposting and support from local services
We are here to support the whole family.
If you’re worried about your child’s wellbeing, or you’re struggling as a parent or carer, please don’t hesitate to contact our Pastoral Team through the school office. We’re always here to listen, guide and support.
Support for Students
Practical help and trusted resources for common mental health topics
NHS & Local Services
Northumberland CAMHS – Support for young people with moderate to severe mental health challenges. Referrals via school or GP.
School Nursing – ChatHealth
Text 07507 332258 (ages 11–19) for advice on mental health, puberty, sleep and more. Mon–Fri, 8:30am–4:30pm.
Barnardo’s Newcastle Services – Free counselling for children and families.
Kooth: Free, Safe, and Anonymous Support for Students
Kooth is an online mental health platform that offers free, confidential support for young people.
It’s designed to help you feel heard, understood, and supported—no pressure, no referrals, and no judgment.
Available 24/7 and completely anonymous, Kooth gives students access to:
- 💬 Online Counselling with qualified professionals
- 📚 Articles and Self-Help Tools for struggles like anxiety, stress and low mood
- 🧍♂️ A Safe Community to share experiences and support others your age
- 📝 Journals and Mood Trackers to help you reflect and stay in control
Kooth is available to all students at Ponteland High School.
You don’t need to ask a teacher or make an appointment—you can access support whenever you need it.
Kooth is an online mental health platform that offers free, confidential support for young people.
It’s designed to help you feel heard, understood, and supported—no pressure, no referrals, and no judgment.
Available 24/7 and completely anonymous, Kooth gives students access to:
- 💬 Online Counselling with qualified professionals
- 📚 Articles and Self-Help Tools for struggles like anxiety, stress and low mood
- 🧍♂️ A Safe Community to share experiences and support others your age
- 📝 Journals and Mood Trackers to help you reflect and stay in control
Kooth is available to all students at Ponteland High School.
You don’t need to ask a teacher or make an appointment—you can access support whenever you need it.
Mental Health Support for Adults
Qwell – Free, safe and anonymous online counselling and wellbeing support for adults in the UK. No referral needed.
Mind – Information, advice and support for issues like anxiety, stress, and depression.
Every Mind Matters (NHS) – Personalised mental health plans and tips for managing stress, sleep, and low mood.
Rethink Mental Illness – Support for those living with or caring for someone with serious mental illness.
Samaritans – 24/7 confidential emotional support. Call 116 123 at any time.
Qwell – Free, safe and anonymous online counselling and wellbeing support for adults in the UK. No referral needed.
Mind – Information, advice and support for issues like anxiety, stress, and depression.
Every Mind Matters (NHS) – Personalised mental health plans and tips for managing stress, sleep, and low mood.
Rethink Mental Illness – Support for those living with or caring for someone with serious mental illness.
Samaritans – 24/7 confidential emotional support. Call 116 123 at any time.
Parenting Support & Guidance
Family Lives – Help and advice for parenting challenges, family dynamics, and daily stress. Includes helpline and online chat.
Relate – Support for couples, families, and individuals dealing with relationship breakdowns and emotional stress.
YoungMinds Parents – Resources and a helpline for parents worried about a young person’s mental health.
Family Lives – Help and advice for parenting challenges, family dynamics, and daily stress. Includes helpline and online chat.
Relate – Support for couples, families, and individuals dealing with relationship breakdowns and emotional stress.
YoungMinds Parents – Resources and a helpline for parents worried about a young person’s mental health.